I found Tom and his team at Tom Lenthall Ltd by chance. I have an XF, not a new one but she is mine and I hope I look after her. I regularly do around 4 to 5K per month so she is worked hard.
I made the mistake of contacting an online service provider who said that they specialised in Jaguars but didn’t do my homework and put my trust in them and paid the price.
Sat on the side of a motorway for the second time in two weeks, I found Tom on the Web, read the testimonials and called him.
Immediately you could tell this guy was in a different class, his knowledge and the way he communicated was exceptional. But the most impressive thing was when he conferred with a colleague, this to me spoke volumes, this is not a one-man band like most independents but a specialist team who care about the cars, their trade and their clients. Refreshing and very hard to find in today’s market.
I now have the car back and she runs like new, give Tom and his team a chance – I am glad I did.
K Hendy